Support Center
Software Updates
Keep your system up to date with our latest software update!
Product Version 2024.02.0 contains:
- Core – 3.3.12.306-E8E5CB20
- Web – 3.3.6.298-4B786781
- Controls Software (SCM) – 3.25.1-5B9324E
- Actuator V2.2.0
- Keypad (KCM) 4BECAF5_2_4_0
Update includes:
- Faster motion detection at system startup – Seakeeper Ride will know the boat’s position and counter list on acceleration significantly faster than previous software versions.
- Software Module mounting detection – Seakeeper Ride can detect if the Software Module is mounted on a surface that is incompatible with system operation, reducing the possibility of installation errors.
- Software Module orientation detection – Seakeeper Ride can detect if the Software Module orientation is selected incorrectly during the commissioning stages and indicate a fault to the operator before a forced rolling scenario could occur.
- Fault assistance – Seakeeper Ride now offers additional features to help end users navigate faults when they are triggered, sending them directly to the applicable service menus when possible.
Note: Your Seakeeper Ride system must be commissioned before the software can be updated. If you purchased a new boat with Seakeeper Ride or had the system installed through a dealer, this process has been completed for you. To confirm, you can go to the Advanced Settings screen on your display and the Configuration Conditions should show “Satisfied.”
What You’ll Need:
- Empty USB flash drive between 4GB and 32 GB in size
Note: USB Flash drive formatted to either FAT or FAT32 - Micro USB to OTG Adapter
Note: This must be an OTG (On-The-Go) adapter
How to Update Your Software:
At home:
- Download the latest Seakeeper Ride software, above, onto your computer.
- Insert the USB flash drive and transfer the software update file onto the flash drive and remove the drive from the computer
At your boat:
- Turn on your boat, and in turn, your Seakeeper Ride system:
- Power boat battery switch on and turn the key switch on
- Confirm the Seakeeper Ride system is on by opening the Seakeeper Ride app on your MFD.
- Locate the software module (often installed in the helm) and remove the rubber covering on the upper left side. There will be two green LEDs visible.
- Connect the USB flash drive to the adapter and insert the Micro USB-USB OTG adapter into the port on the software module.
- After about 60 seconds, a red light will illuminate on the software module, indicating the update has started. The MFD will show the Seakeeper Ride system reboot followed by a screen with a progress bar that reads “CAN update in progress. Please wait…” In 2-4 minutes, the update will complete, and “CAN update successful” will appear. The Home Screen will display on the MFD and the red light on the software module will turn off.
- Remove the USB flash drive and adapter and reattach the rubber covering.
- After completing the update, if a fault code appears, press “clear” to clear the code. Verify the update by selecting the information screen and confirming the new software versions shown.